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Title

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Assistant Manager of Hairdressing Salon

Description

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We are looking for an Assistant Manager of a Hairdressing Salon who will actively support the manager in the daily operations and management of the salon. Your role will be to ensure the smooth running of the salon, coordinate the staff team, handle customer requests, and oversee the quality of services provided. You will also be responsible for scheduling shifts, managing inventory, and assisting with marketing activities. The ideal candidate has experience in hairdressing, excellent organizational skills, and the ability to lead a team. This position requires flexibility, strong communication skills, and a customer-oriented approach. Working in a dynamic hairdressing salon environment offers opportunities for growth and career development in service management.

Responsibilities

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  • Support the manager in daily salon operations
  • Coordinate and motivate the staff team
  • Handle customer requests and complaints
  • Plan work schedules and shifts
  • Manage inventory and order supplies
  • Oversee the quality of services provided
  • Collaborate on marketing and promotional activities
  • Ensure compliance with hygiene and safety standards
  • Prepare reports and analyses for management
  • Participate in training and team development

Requirements

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  • Experience in hairdressing or salon management
  • Excellent organizational and communication skills
  • Ability to lead and motivate a team
  • Flexibility and willingness to work in shifts
  • Focus on quality and customer satisfaction
  • Knowledge of computer and booking systems
  • Ability to handle conflicts and stressful situations
  • Responsible work attitude and punctuality
  • Knowledge of hygiene and safety regulations
  • Willingness to learn and develop

Potential interview questions

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  • What experience do you have managing a team?
  • How would you handle a complaint from an unhappy customer?
  • What methods do you use to motivate employees?
  • How do you manage working under pressure?
  • What experience do you have with scheduling shifts?
  • How would you ensure service quality in the salon?
  • What marketing activities would you suggest for the salon?
  • How do you approach conflict resolution within a team?